Questions answered.

Your 14-day free trial gives you full access to Assessely. Your card is required to start but nothing is charged until your trial ends. At the end of your trial, choose a plan to continue or simply let it expire with no charge.

Most businesses are up and running within 30 minutes. Add your team, set up your first assessment or reference check, and you are ready to go.

No. Assessely is entirely browser-based. Nothing to install, nothing to update. Just log in and go.

Every industry with hiring and compliance requirements. Healthcare, construction, finance, legal, education, manufacturing, hospitality, retail, and more. Industry-specific compliance tools are built into the platform.

Yes. Assessely supports multiple users per account with role-based access controls. Admins have full access, managers can be given specific permissions, and custom roles let you control exactly what each person can see and do.

Yes. Every new customer gets a dedicated account manager who walks you through the platform and helps you get set up. Most businesses are up and running quickly, but your account manager is there for ongoing support whenever you need it.

Basic includes core hiring tools including assessments, candidates, and roles. Premium adds the full suite with reference checks, employee surveys, eNPS, exit interviews, compliance, contracts, onboarding documents, AI insights, and advanced analytics.

Yes. Upgrade or downgrade at any time. Changes take effect at the start of your next billing cycle.

No. Assessely is month-to-month. Cancel any time with no penalty and no awkward conversations.

Credits are used for actions like generating assessments, running reference checks, and sending surveys. Both plans include 100 credits per month. Additional credits can be purchased any time at $1 per credit.

Yes. Additional seats can be added at any time from your account settings. Each additional seat is $10 per month.

Our AI analyses every reference response for inconsistencies, unusual language patterns, and signs of fabrication. Suspicious responses are flagged with a risk score and specific concerns highlighted, so you know exactly what to investigate.

Yes. The candidate portal is fully mobile-responsive. Candidates can complete assessments, reference forms, and onboarding documents on any device.

Yes. You can build assessments from scratch, use our question library, or let AI generate a tailored assessment for any role. All questions and scoring can be customised.

Most referees respond within 24 hours. Automated follow-ups keep things moving and the platform tracks every reference in real time so you always know where things stand.

Automated reminders are sent at set intervals. You can see the status of every reference request in real time. If a referee consistently does not respond, you can resend the request or add a new referee.

Our AI analyses every reference response for inconsistencies, unusual language patterns, and signs of fabrication. Each reference gets a fraud risk score with specific concerns highlighted, so you know exactly what to investigate further.

Only authorised team members in your organisation can view reference responses. Referees provide their feedback knowing it goes directly to your hiring team.

Yes. You can customise the questions sent to referees for any role. We also have a library of proven reference check questions you can use or adapt.

You can request as many references as you need. Standard practice is two to three per candidate, but Assessely supports any number.

Assessely uses enterprise-grade security. Data is encrypted in transit and at rest, multi-factor authentication is available for all accounts, and all data is stored in secure, geographically redundant data centres. See our Security page for full details.

Only your team members with appropriate permissions. Candidate data is strictly scoped to your organisation. Other Assessely customers cannot access your data.

Yes. Assessely is designed in accordance with both the Australian Privacy Act 1988 and GDPR requirements. See our Privacy Policy for full details.

All data is stored in secure, geographically redundant data centres with strict access controls.

Yes. Contact us at [email protected] and we will delete your account and all associated data within 30 days.

We do not sell your data to third parties. We use a small number of trusted service providers to operate the platform, all subject to strict data processing agreements. See our Privacy Policy for full details.